Questions? Let us help.

What is Leap?

Leap is a program that provides Petal members with opportunities to earn rewards like a credit limit increase and exclusive badges by completing challenges to demonstrate responsible usage of their Petal card.

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Who is eligible for the Leap program?

All Petal members in good standing are eligible to participate in the Leap program. To participate in a given Leap challenge, members can visit the Leap tab in the Petal app.

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How do I find out about new Leap challenges?

The Leap tab in the Petal app is the best way to find out about new Leap challenges. We’ll also send emails and notifications periodically to announce new Leap challenges (but not too many!).

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How do I track my progress toward completing a Leap challenge?

Visit the Leap tab in the Petal app any time to see progress towards a current Leap challenge and see a record of all past accomplishments.

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What types of tasks might I be asked to complete as part of Leap?

Leap challenges may include tasks like making on-time payments, setting up AutoPay, or linking a bank account. These are just examples and challenges will vary.

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Can I participate in multiple Leap challenges at once?

Yes, there may be times when there are multiple challenge opportunities available. Check in the Petal app to see the most up to date Leap challenges.

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How does the credit limit increase work for the ‘Payment Streak Pro’ challenge?

To participate in the ‘Payment Streak Pro’ challenge, members must not have reached the maximum credit limit for their card. In order to qualify for a limit increase, members need to complete the following tasks:

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• Make 6 monthly payments in a row of the minimum payment or 15% of the statement balance (whichever is greater). We call this a payment streak.
• For Petal 1 and Petal 1 Rise members, your Vantage score cannot drop more than 50 points.
• For Petal 2 members, your Vantage Score cannot drop more than 25 points.

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Upon successful completion of these tasks, members in good standing can be considered for a credit limit increase of $50 or more. This review will not impact members’ credit scores.

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What happens if I miss a payment for the ‘Payment Streak Pro’ challenge?

If you don’t make a successful on-time payment that satisfies the Leap requirements, your payment streak will reset and you will need to start over to qualify for your credit limit increase.

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What if my payment is returned for the ‘Payment Streak Pro’ challenge?

If your payment returns and no other on-time payment is made, your payment streak will reset. But if your payment returns and you’re still able to make a separate successful on-time payment, that payment will count towards your streak, and you’ll continue on the path toward your Leap challenge.

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Do on-time payments I made before Leap count towards my ‘Payment Streak Pro’ challenge?

Yes. All on-time payments that meet the Leap goals and were made after you received your first statement will be counted.

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Once I complete the Leap ‘Payment Streak Pro’ challenge, when will I get my credit limit increase?

Your credit limit increase will typically be applied within 1 business day after you complete your Leap challenge, although in rare cases it may take longer.